I try to add new Case field by pressing plus sign. There are some set of Case fields selectable and to be used for Case form. I need Case description field and it is missing from selectable case fields set.
I do not know how the Case record selectable field set is originally produced and how do I define or add new case fields to this selectable Case field list. I need Case description field and it is not now selectable. How do I get Case description field to be selectable on the set?
Best RegardsKari Makkonen